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Ductless · Portland Metro & SW Washington

Finally fix the room that's always wrong. Heating and cooling exactly where you need it. Without tearing up the walls.

The bonus room over the garage that's always 10 degrees off. The converted attic that overheats in July. The ADU that needs its own thermostat. The older Portland bungalow that never had ducts in the first place. Ductless mini-splits solve all of these, head by head, with quiet wall-mounted units that heat in winter and cool in summer on one electric platform. Tru72 sizes each room to its actual load, files the Energy Trust rebate at install, and stands behind every line set.

Energy Trust Trade Ally Daikin · Goodman Single-zone & multi-zone
Zones
1 to 5 Heads
Single or multi-zone
Sized By
Manual J Per Zone
Not catalog default
ETO Rebate
~$1,500
Filed at install
Equipment
Daikin · Goodman
Authorized dealer
Quick check

Is ductless the right fit for your home?

Your home doesn't have existing ductwork
One room is always too hot or too cold
You're adding or finishing an ADU
You're finishing an attic, basement, or garage
You want room-by-room temperature control
You want one system that heats and cools
Why ductless in the PNW

Comfort where your house never had it. Three reasons ductless is the right answer for many Portland homes.

01

The home doesn't have ducts.

Many older Portland-area homes were built without forced-air ductwork: radiator-heated, baseboard-heated, or wood-stove-heated bungalows. Cutting in ducts after the fact is invasive and expensive. Ductless heads condition the rooms without touching the walls of the rest of the house.

02

Each room, its own thermostat.

Cool only the rooms you're using. Set the bedroom cooler than the living room overnight. Run the ADU on a separate schedule from the main house. Quiet inverter operation so you can sleep with the unit on. The system matches how your household actually lives.

03

Lower bills, smaller footprint.

A ductless mini-split is a heat pump. Inverter-driven variable-speed compressors run at 30 to 60% capacity most of the time, not full-on/full-off cycling. That means meaningfully lower operating costs than older equipment, and cold-climate models keep heating capacity strong well into Oregon's coldest winter nights.

Common Portland-area applications

Six homes that find their answer here. If your house is on this list, the assessment is short.

Common application

Older home without ducts.

Bungalows, four-squares, mid-century homes built with radiators or baseboards. Cutting in ducts is invasive; ductless conditions the rooms with minimal disruption.

Portland's biggest use case

ADUs, guest houses, and detached studios.

Portland leads the country in ADU permits. Rental units, in-law suites, home offices, and detached studios all need their own thermostat, their own schedule, and ideally their own utility tracking. Ductless heads with a small outdoor condenser handle all three without touching the main house. Tenants control their comfort; you control your costs.

Common application

Addition or bonus room.

The room over the garage. The new sunroom. The space the central system was never designed to reach. One ductless head, sized to the zone, solves it.

Common application

Converted attic or basement.

Finished spaces that share an HVAC system with the original house often suffer from the wrong temperature for the floor they're on. A ductless head decouples the comfort.

Common application

Primary bedroom that's always wrong.

The bedroom the central system never quite reaches. A small head over the door brings the room into balance with the rest of the house.

Common application

Whole-house ductless retrofit.

Older homes can skip the duct retrofit entirely by going multi-zone (3 to 5 heads). One outdoor unit, individual heads in living spaces, full whole-home conditioning without cutting drywall.

Service for systems we didn't install

Inherited a mini-split from a previous owner? Or hired someone else who did the install? We'll service it.

Most HVAC companies refuse to service a ductless system they didn't install. Warranty paperwork, brand familiarity, liability. Tru72 doesn't operate that way. If you have a mini-split that needs a refrigerant check, a head replacement, a control board diagnosis, or a seasonal cleaning, the door is open. We service any mini-split, any brand, any installer.

The diagnostic-first method applies the same way it does on our own installs: real instruments, refrigerant weighed, line set pressure tested, written report before any recommendation. Whether we installed it or not, your system gets the same standard.

Schedule a Service Visit Call (541) 926-2321
If your home is on the list

The assessment is short. Manual J per zone, written quote.

A Tru72 technician walks each zone, calculates the load, and hands you a written quote with head placement options and the Energy Trust rebate netted out.

The Tru72 ductless difference

Two ways to install ductless. Only one matches the room you live in.

Typical ductless install
Tru72 ductless install
Head sized by room size. A 12,000 BTU head for any room "about 500 sq ft." Result: short-cycling, uneven temperatures, higher bills, shorter equipment life.
Head sized to the room you actually have. Manual J load calculation per zone factors windows, sun exposure, insulation, and how the room gets used. Result: consistent comfort, lower bills, equipment that lasts longer.
Outdoor unit oversized to cover the heads. Sum of nameplate capacities, no diversity factor. Result: outdoor unit short-cycles, you hear it kick on and off constantly, system wears out fast.
Outdoor unit matched to real combined load. Diversity factor applied (not every zone runs full-bore at once). Result: quiet outdoor operation, smooth temperature control, longer equipment life.
Line sets routed the easy way. Shortest path, bends and lift heights treated as afterthoughts. Result: system runs below design efficiency from day one. You paid for performance you never get.
Line sets routed against manufacturer spec. Max line length, lift height, and trap placement engineered. Result: system runs at design efficiency. You get the performance you bought.
Vacuum done quickly. Short evacuation, system charged from the precharge, on to the next install. Result: residual moisture in the lines slowly corrodes the compressor. Failures show up in year 3, year 4, year 5.
Triple evacuation to manufacturer spec. Vacuum held below moisture-removal threshold, refrigerant charged by weight if needed. Result: clean dry lines, full equipment lifespan, no avoidable mid-life failure.
Rebate paperwork is your problem. Apply yourself, wait six to eight weeks for the check. Result: you front the full install cost and chase the reimbursement.
ETO rebate filed at install. Approximately $1,500 (up to $3,000 income-qualified) netted out on the invoice. Result: you pay the post-rebate balance from day one. No chasing checks.
How a Tru72 ductless install goes

Five steps to finally get the room right. Assess, calculate, place, install, commission.

01

Walkthrough.

Walk every room that needs conditioning. Discuss head placement, condenser location, line-set routing options.

02

Manual J per zone.

BTU load calculated for each zone separately. Diversity factor applied to size the outdoor unit honestly.

03

Itemized quote.

Head selections, condenser model, line-set scope, electrical work. ETO rebate netted out before you sign.

04

Install.

Heads mounted to spec. Line sets routed correctly. Condenser placed for service access. Electrical sub-panel as needed.

05

Commissioning.

Triple evacuation. Charge verified. Each zone tested heat and cool. Numbers documented on the invoice.

Zone by zone

No catalog defaults. Every head sized to its room.

Each indoor head matches its zone. The outdoor unit matches the combined load. The system you live in matches the home you have.

More affordable than you'd think

Why ductless costs less than you'd guess.

Between Oregon rebates, federal tax credits, and Tru72 filing the paperwork at install, the out-of-pocket cost of a ductless system is meaningfully smaller than the sticker. Most Oregon homeowners qualify for around $1,500 on a ductless heat pump, and income-qualified households can stack to $3,000 in Energy Trust plus up to $8,000 in federal HEAR funds.

Tru72 Portland is an active Energy Trust of Oregon Trade Ally. The qualifying rebate is netted out on the invoice before you sign, so the number you see at quote is the number you actually pay. Federal IRA tax credits stack on top, claimed on your tax return.

Washington homeowners get the same install methodology and equipment options. ETO rebates apply on the Oregon side of the Columbia only; Washington-specific incentives are evaluated at the assessment.

Ductless questions

Common questions about ductless mini-splits. Plain answers from a diagnostic-first crew.

What is a ductless mini-split, and how is it different from a regular heat pump?
A ductless mini-split is a heat pump that distributes conditioned air directly into rooms through wall-mounted (or ceiling-cassette) indoor units called "heads," rather than through ductwork. One outdoor condenser can serve one zone or several, depending on the model. The same heat pump principle applies: heating in winter, cooling in summer, on a single electric platform. The difference is the absence of ducts, which makes it the right answer for homes that don't have ducts and for zones the central system can't reach well.
When should I choose ductless instead of a ducted heat pump?
Ductless is the right answer when: the home doesn't have existing ductwork (common in older Portland-area homes), the existing ductwork is leaky or undersized and remediation would cost more than ductless heads, you have a specific zone (ADU, addition, converted attic, sunroom, primary bedroom) that the central system doesn't condition well, or you want individual room control. Ducted is the right answer when whole-home conditioning through existing competent ductwork is the priority. The assessment tells you which path is right for your home.
How many heads can be on one outdoor unit?
Most residential multi-zone systems run 2 to 5 indoor heads on a single outdoor condenser. The right number is driven by Manual J per zone, not by how many rooms you want to condition. We do not oversize the outdoor unit to feed extra heads; we size each head to its zone and the outdoor unit to the combined load.
Are ductless mini-splits energy-efficient in Portland's climate?
Yes. Cold-climate ductless mini-splits maintain meaningful capacity down into the 20s Fahrenheit, which covers most of Portland's winter. Inverter-driven variable-speed compressors match output to demand minute by minute, which is significantly more efficient than the cycling on/off pattern of older fixed-speed equipment. PNW electric rates also favor heat pump technology in general; ductless inherits that advantage.
What ductless rebates apply in Oregon?
Energy Trust of Oregon typically offers approximately $1,500 on qualifying ductless heat pump installs for Oregon homeowners. Income-qualified households can stack to $3,000 in ETO rebates plus up to $2,000 from the state's Heat Pump Purchase Program. Federal IRA tax credits stack on top. Tru72 Portland is an active ETO Trade Ally and files the rebate paperwork at install so the discount appears on the invoice.
Do ductless heads look bad on the wall?
Modern ductless heads are slim, white, and unobtrusive, but they are visible. Ceiling-cassette and concealed-duct options exist for homeowners who want the head out of sight; they cost more and require ceiling access. The assessment includes a walkthrough of head placement options so you see exactly where each one would mount before you sign.
How long does a ductless installation take?
A single-zone install (one outdoor unit, one indoor head) is typically a one-day job (6 to 8 hours, two-person crew). Multi-zone installs depend on head count and line-set routing complexity: 2 zones run a long day or split across 1.5 days, 3 to 5 zones run 2 days. Electrical sub-panel work adds time and is scoped at quote.
Can a ductless system be added to a home that already has central HVAC?
Yes, and it's a common Portland configuration. The central system handles the main floor; a ductless head conditions the addition, the converted attic, or the primary bedroom that the central system never quite reached. Tru72 evaluates the two systems together so they cooperate rather than fight each other on the shared spaces.
Will Tru72 service a mini-split that another contractor installed?
Yes. Most HVAC companies refuse to service a ductless system they didn't install. Tru72 services any mini-split, any brand, regardless of who installed it. Annual cleaning, refrigerant check, head replacement, control board diagnosis, leak detection, recharge, or zone addition. The same diagnostic-first method applies whether we installed the system or not.
Premium Comfort. Built on Trust.

Finally use every room in the house. The bonus room, the attic, the ADU. Comfortable, all year.

The room that's always wrong. The space that should have been usable years ago. The ADU that's about to pay for itself. Schedule a free in-home walkthrough and a senior Tru72 technician runs the Manual J on each zone, walks placement with you, and hands you a written quote with the Energy Trust rebate already deducted. The room either gets fixed, or you find out honestly that ductless isn't the right path. Either way, you leave with a real answer.

Clean. Quality. Comfort.

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