Heat domes the AC wasn't sized for. Wildfire summers that need real filtration. Older Portland bungalows that were never built for any of it. The bonus room over the garage that's always wrong. Portland-area homes have specific problems, and Tru72 starts every service call with real measurements taken by certified technicians, so the recommendation matches your actual home. Three generations of craftsmen. The Larsell standard since 1972, dispatching from our Lake Oswego office across Portland metro and Southwest Washington.
Most HVAC contractors arrive, look at your system, and quote what they think is wrong. That's faster. It's also how Portland homeowners end up paying for a $2,500 compressor replacement when the actual problem was a $50 capacitor.
Tru72 technicians run instrumented diagnostics on every call. Refrigerant pressures. Capacitor microfarads. Airflow static pressure. Temperature differential across the coil. We measure what the system is actually doing, identify the actual failing component, and walk you through what we found. You see the data. You see the cost. You see the options. Then you decide.
A capacitor that measures 12 µF when the manufacturer spec is 35 µF is the failure, not a symptom. We catch the part that's actually broken instead of defaulting to the expensive, common guess.
We size your new heat pump or furnace by Manual J load calculation against your actual Pacific Northwest home: square footage, insulation, infiltration, climate zone. The right size system runs efficiently for 15+ years.
Wet winters, dry summers, wildfire smoke season. We measure your home's humidity, particulates, and allergen levels room by room before recommending equipment.
Furnace, heat pump, A/C, or ductless. We run instrumented diagnostics, find the actual failing component, and quote the actual repair. $72 service fee, credited to repair if you proceed.
Manual J load calculation against your actual home. Right-sized equipment from Daikin or Goodman. Ductwork evaluated before contract. Energy Trust of Oregon rebate filed at install for Oregon homeowners.
Older Portland-area homes, ADUs, additions, bonus rooms, converted attics. We install ductless systems sized to the actual zone they'll heat and cool, not to a manufacturer's catalog default. We also service mini-splits we didn't install, which most companies won't do.
Spring A/C and fall heating diagnostics. Two seasonal touchpoints that measure system performance and flag components trending toward failure. $12/month or $144/year. Free for life through Mission Ready.
Learn about Tru Comfort Plan → Schedule a Maintenance →We measure humidity, particulates, and allergen levels room by room before recommending equipment. Wildfire-smoke filtration, whole-home dehumidifiers, UV systems, fresh-air ventilation. Matched to your home's data.
Blower-door test, duct leakage measurement, infrared thermal imaging. We tell you where your Portland-area home is losing comfort and energy, with numbers. Then design the upgrade path that pays back fastest.
Tru Comfort, free for life, for first responders, teachers, and active or veteran military across Portland metro and SW Washington. Two seasonal diagnostics, priority service, transferable benefits, no monthly fee.
Two states. One Lake Oswego dispatch office. From the West Hills to Battle Ground, the same diagnostic-first standard at every door.
Don't see your town? Call (541) 926-2321. We dispatch beyond this list for the right job.
The Tru72 technician at your Lake Oswego door, your Beaverton driveway, or your Vancouver back patio is working to the same diagnostic-first standard Larsell Mechanical set on 1st Avenue in Albany in 1972. New address. Same crews. Same instruments. Same operating discipline: measure first, recommend second, stand behind your word. The Portland office opened in 2025 at 5 Centerpointe Dr, Ste 87 in Lake Oswego, dispatching across Portland metro and Southwest Washington.
CJ runs the Portland office with more than a decade of home service experience and eight years in the military as a combat medic. Started as a service technician, advanced through Service Manager into General Manager roles, returned to HVAC because it's where he wanted to be. Bachelor's degree, MBA, four kids, lifelong Oregonian, raced ski for Glencoe High.
If something on a Portland job isn't right, CJ is the person you talk to. Same line. Same crew.
Read CJ's full bio →They actually measured everything before quoting. Turned out our "broken compressor" was a $50 capacitor. Saved us $2,400 and a sweltering August in Hawthorne.
Ran the Manual J on our 1940s First Addition home, told us our old system was oversized by half, and put in the right size heat pump. Power bills dropped immediately. Trade Ally rebate filed at install.
Crossed the bridge to Camas for a no-cool call in July. On site in 90 minutes, diagnosed and fixed same day. Same diagnostic discipline I've heard about from friends in Lake Oswego.
Tru72 Portland is an active Energy Trust of Oregon Trade Ally for Oregon homeowners. Qualifying heat pump rebates are filed at the time of installation, so the rebate lands as a discount on the invoice rather than a six-week reimbursement.
Most Oregon homeowners qualify for $800 to $1,650 on a ducted heat pump and up to $1,500 on a ductless system. Income-qualified households can stack to $3,000 in Energy Trust rebates, plus up to $2,000 from the state's Heat Pump Purchase Program. Washington homeowners receive the same diagnostic-first methodology, with Washington-specific incentives evaluated during the in-home assessment.
Tru72 Heating & Cooling, Portland is the diagnostic-first residential HVAC contractor serving the Portland metro and Southwest Washington from the Tru72 office at 5 Centerpointe Dr, Ste 87 in Lake Oswego, Oregon. The location opened in 2025 to extend the diagnostic-first standard Larsell Mechanical Service has practiced since 1972 into a second market.
Tru72 Portland serves Portland, Lake Oswego, Beaverton, Tigard, Tualatin, West Linn, and Oregon City in Oregon, plus Vancouver, Camas, Battle Ground, Ridgefield, Washougal, and La Center in Washington. Same-day service is available across most of the area when you call before 2 p.m.
The Tru72 Portland office is at 5 Centerpointe Dr, Ste 87 in Lake Oswego, OR 97035, in the Centerpointe office park just off Interstate 5. The location is branded Portland because that's the metro it serves. The office itself is in Lake Oswego.
Yes. Tru72 Portland serves Vancouver, Camas, Battle Ground, Ridgefield, Washougal, and La Center in Washington from the Lake Oswego office. Crossing the Columbia is part of the Portland location's standard service area, not a special-trip arrangement.
Tru72 charges a $72 service-call fee for diagnostic visits. This fee covers the labor cost of real instrumented diagnostics, not just a truck roll. If you proceed with the recommended repair, the $72 is credited toward the repair. Tru Comfort members pay a reduced diagnostic fee, and Mission Ready Plan members (first responders, teachers, military) pay $39.
Yes. Tru72 Portland is an active Energy Trust of Oregon Trade Ally. Qualifying heat pump rebates are filed at the time of installation for Oregon homeowners, so the rebate lands as a discount on the invoice rather than a six-week reimbursement. Washington homeowners benefit from the same diagnostic methodology, though Energy Trust incentives apply only on the Oregon side of the river.
Tru72 Portland is an authorized dealer of Daikin and Goodman equipment. Every replacement begins with a Manual J load calculation against your actual home rather than a "same as before" assumption, so the recommended system matches your home's real heating and cooling load.
The next Portland heat wave is a question of when, not if. The next ice storm is on the way. A Tru72 technician arrives on a calm day with the instruments to measure your system properly, the math to size a replacement honestly, and the time to walk you through what the data showed. Same-day service available across Portland metro and SW Washington on most days when you call before 2 p.m. After hours, the 24/7 emergency line is staffed around the clock.
Clean. Quality. Comfort.
