Portland office: 5 Centerpointe Dr, Lake Oswego, OR. Daily 8am-8pm. 24/7 emergency & answering.
Same-day service available (541) 926-2321
Portland Service Area

Where we serve. Two states. One standard.

Tru72 dispatches HVAC service to Portland metro Oregon and Southwest Washington from our Lake Oswego office. Every home in our coverage area gets the same diagnostic-first methodology: Manual J on every install, refrigerant weighed not eyeballed, combustion analyzers on every gas appliance.

See the Coverage Map
2
States
17
Cities
1
Standard
17 CitiesOR + SW WA coverage
15-75 minTypical response
$72 FlatSame fee, every city
OR CCB #40820+ WA licensed
Cities served

Portland & Vancouver, covered. The Columbia runs through the middle of it. Same crew, both sides.

Tru72 dispatches into Oregon and Washington from one Lake Oswego office. Different state rebate programs apply to each, but the technicians, the trucks, the instruments, and the methodology are identical.

Portland Metro Oregon

Energy Trust of Oregon rebates apply. We file them at install.

Active Energy Trust of Oregon Trade Ally. Federal 25C tax credits and manufacturer rebates also apply.

Southwest Washington Washington

A different rebate landscape. Federal 25C and Clark Public Utilities incentives.

Energy Trust of Oregon rebates do not apply in Washington. Federal 25C credits, Clark PUD heat pump rebates, and manufacturer credits do.

Portland Neighborhoods

Inside Portland city limits. The diagnostic-first method, applied block by block.

Portland's housing stock varies dramatically across neighborhoods: Craftsman bungalows in Hawthorne, four-squares in Alberta, mid-century in Sellwood, modern condos downtown. Our diagnostic-first method calibrates the install to the home, not a one-size-fits-all template.

Why coverage is the wrong question

The standard travels with the truck. Not the zip code.

A lot of HVAC companies will tell you their "best techs" work the city center and their "regular techs" cover the outer suburbs. We don't do that. The same diagnostic instruments ride in every Tru72 truck, on every job, in every city we serve.

Whether you're in downtown Portland or Battle Ground, Washington, the install starts the same way: a Manual J load calculation, a measured static pressure reading, and a written report that justifies what we recommend.

Step 1

We test

Manual J load calc. Static pressure. Combustion analysis. Real measurements, not eyeballed guesses.

Step 2

We translate

The numbers become plain English. You see what we found, why it matters, and what it costs.

Step 3

We install

The plan matches the measurement. No oversizing, no shortcuts, no warranty-voiding workarounds.

Step 4

We commission

Refrigerant weighed, airflow verified, combustion confirmed. We don't leave until the numbers match the design.

Response times

How fast we get there. By distance from Lake Oswego dispatch.

Same-day service is typically available across the entire service area when you call before 2 p.m. Emergency dispatch operates 24/7. These are typical drive times under normal traffic conditions.

Area
Scheduled response
Emergency dispatch
Lake Oswego, Tualatin, West LinnNear-in metro
15-30 minutes
Within 1 hour
Portland proper, Beaverton, TigardCentral metro
25-45 minutes
Within 1.5 hours
Hillsboro, Wilsonville, Oregon City, Milwaukie, GreshamOuter metro
35-60 minutes
Within 2 hours
Vancouver, Camas, WashougalSW Washington, near Columbia
45-65 minutes
Within 2 hours
Battle Ground, Ridgefield, La CenterSW Washington, north county
55-75 minutes
Within 2.5 hours
Not on the list?

Call first, ask second. We may cover a pocket that didn't make the map.

If your city or neighborhood isn't listed, call (541) 926-2321 to check. Coverage edges are fluid: we may dispatch into your area regularly, or we may refer you to a trusted local company we know does the work right. We don't take jobs we can't deliver to the diagnostic-first standard.

Call to Confirm Coverage
Frequently Asked

Coverage questions. What homeowners ask before scheduling.

What cities does Tru72 serve from the Portland office?
Portland metro Oregon (Portland, Lake Oswego, Beaverton, Tigard, Hillsboro, Gresham, Tualatin, Wilsonville, Oregon City, Milwaukie, West Linn) and Southwest Washington (Vancouver, Camas, Battle Ground, Ridgefield, Washougal, La Center). Coverage radiates out from our Lake Oswego dispatch office at 5 Centerpointe Dr, Ste 87.
Does Tru72 charge extra for service in farther-out cities?
No. The $72 diagnostic fee is the same regardless of where in the service area we dispatch. Same standard, same pricing, in every city and neighborhood we serve. If you proceed with the repair, the $72 is credited toward the work.
How fast can Tru72 reach my home?
Same-day service is typically available when scheduled before 2 p.m. Emergency dispatch operates 24/7. Drive time varies by distance: 15-30 minutes for near-in metro, 30-60 minutes for outer suburbs, 45-75 minutes for SW Washington and farther-out cities. The response time table above shows the breakdown.
Is Tru72 licensed in both Oregon and Washington?
Yes. Oregon CCB license #40820, plus active Washington HVAC licensing for our SW Washington service area. License details are listed in the page footer and on every estimate and invoice.
Do Oregon rebates apply if I'm in Vancouver, Camas, or another SW Washington city?
No. Energy Trust of Oregon rebates only apply to Oregon homes. Washington homeowners access different programs: federal 25C tax credits, Clark Public Utilities heat pump rebates, and manufacturer credits. We confirm which programs apply during the in-home estimate and file paperwork for the ones we administer.
My city isn't on the list. Will Tru72 come out?
Call (541) 926-2321 to confirm. We may serve nearby pockets not explicitly listed, or we'll refer you to a trusted local company. We never take a job we can't deliver to the diagnostic-first standard.
Schedule before you need us

Same handshake. Whatever side of the Columbia.

Two states, seventeen cities, one diagnostic-first standard. Call us to schedule a service visit, a Manual J load calculation, or a no-pressure replacement estimate.

Clean. Quality. Comfort.

Call now Schedule